Great Leadership
Efficient Processes
Increased Sales
Top Customer Service
Innovative Culture
Managing Gen Y
Effective Planning
Workshops & Programs
impact 21

Our vision is to be a world leader in Transformational Change through People (EI Programs) and Process (lean thinking) Training and Development Programs. To be the company of choice for People, Process and Strategy engagements.

We use our I.M.P.A.C.T Methodology with every piece of work that we perform to make sure that it does have an “IMPACT”.

(I)
Intelligence gathering / Insight

We can see our strengths and opportunities to improve

Through interviews, surveys, questionnaires and psychometric tests

(M)
Motivation

We can see the value in closing these gaps

Through individual and group debriefing of the intelligence gathering phase

(P)
Planning

We have an action plan that will close these gaps

Through workshops and coaching (individual or group) with a strong emphasis on strategy, policy and procedure and process re-design

(A)
Activity

We have a range of practical strategies to practice / implement which are aligned with the organisational strategic plan and values

Through a wide range of workshops and coaching (individual or group). Group and individual action plans are developed and an action challenge project for individuals

(C) Consolidation

Our learning will be reinforced over the longer term

Through regular feedback and reporting on progress, key learnings and outcomes

(T)
Track

We can measure our achievements and provide data on Return on Investment

An outcomes based monitoring system is set up to ensure programs are achieving the desired objectives

Profiles

Pieter Walker (Director)

Chris Trafford (Senior Consultant)

Brad Adriaanse (Senior Consultant)

BUILDING POWERFUL COMPANIES FIT FOR THE 21ST CENTURY : : Melbourne 61-3-9878 0266 : : Sri Lanka 94-11-268 8531