Great Leadership
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Increased Sales
Top Customer Service
Innovative Culture
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Workshops & Programs
impact 21

Helping you see your business clearly.

Dramatic cost savings, efficiency gains and a high level of staff and customer satisfaction are all achieved when long term problems or issues are tackled with an innovative mindset.

impact 21 teaches your people the proven Lean Thinking Principles (used successfully for over 50 years by the Toyota Motor Company) and how to integrate them into the way your organisation does business. Enjoy improved staff morale and commitment to improvement right across the organisation.

Would your organisation be interested in learning more about...

• Product Development
- Concept to launch reduced by 57% (Porsche)
- Time to Market reduced by 75% (Wiremold)

• Productivity Improvements
- Welding to finished car reduced by 90% (Porsche)
- Production throughput time reduced by 93% (Lantech)
- Changeover downtime reduced by 99% (Pratt & Whitney)

• Sales and Profitability
- Sales per employee increased by 150% (Wiemold)
- Operating Profit increased by 500% (Porsche)

• Profitability Improvements
- Concept to launch reduced by 57% (Porsche)
- Time to Market reduced by 75% (Wiremold)

Who would benefit from our Program?
Senior executives, mid level managers, Process Owners and Managers, Quality and Safety Leaders, Customer Relations Managers.

> What is Emotional Intelligence?

Lean Thinking Introductory Workshop
Full-day Workshop + half-day followup

Workshop: Lean Thinking overview; Principles of Lean, Lean Basic Thinking Tools (Identifying the Value Stream Map/Customer Journey, Making the Process and Value Flow, Identifying Wastes - 5s, Let the Customer Pull, Planning and Conducting Kaizen Blitz Events). All participants are required to undertake a Lean Thinking project to implement what they have learnt.

Half-day followup participants are asked to display and share the outcomes of their lean projects + Session on Sustaining the Gains.

Lean Thinking Full Program
Two-day Workshop + 2 x one-day followup

Participants report on progress, share learnings and learn a range of additional value adding Lean Thinking tools and processes (Error Proofing, Pull Systems to increase flow, Workload Levelling, Advanced Problem Solving) as well as how to lead lean projects successfully.

BUILDING POWERFUL COMPANIES FIT FOR THE 21ST CENTURY : : Melbourne 61-3-9878 0266 : : Sri Lanka 94-11-268 8531