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impact 21

Emotional Intelligence (EI) has now been proved to be the key predictor in sales performance and revenue generation in several respected research studies.

Sales People high in EI, sell 40 - 60% on average more than those lower in EI:

  • EI leaders (partners in a multinational consulting firm) produced $1.2 million more profit from their accounts than their less emotionally intelligent peers
  • Sales professionals at L'Oreal with high EI achieved $91,370.00 per annum more in product sales than their less emotionally intelligent peers
  • At L'Oreal, a cohort of sales professionals selected on the basis of higher EI generated a net revenue increase of $2,558,360.00
  • Insurance sales professionals high in EI were found to sell policies with a $90,000 higher average premium that their less emotionally intelligent peers.
  • From new sales professionals at Metlife, those high in EI sold 37% more life insurance policies than their less emotionally intelligent peers, in their first two years of employment.
  • An Australian pharmaceutical company that conducted EI-enhancement coaching with their sales reps achieved a 13% increase in sales performance.

Our programs have demonstrated improvements in sales performance of 15% in just 3 months.

Who will Benefit?
All staff who have a focus on sales, front line staff, sales staff, sales managers and sales executives.

> What is Emotional Intelligence?

Sales with Impact Workshop
Full day workshop + half-day followup

Online EI assessment prior to Workshop. Participants provided with individualised EI reports outlining strengths and areas for improvement.

Workshop: EI overview and research, Basics of EI, the EI Transformational Sales Process. All participants are required to undertake a sales action challenge project to implement what they have learnt.

Half-day follow-up: Participants asked to display and share the outcomes of their actions. Workshop session - Sustaining the gains plus influence and persuasion.

Sales with Impact Full Program
Full day workshop + 3 follow-up Coaching Sessions
(individual, small group, large group)

Workshop: EI overview and research, Basics of EI, the EI Transformational Sales Process. All participants are required to undertake a sales action challenge project to implement what they have learnt.

Half-day Coaching Session: These highly specialised sessions are designed to allow participants to highly refine and develop their transformation sales strategies and techniques. Topics include: Awareness of self and others for selling with impact; Using emotions in decision making for selling with impact; Managing and controlling emotions in self and others for selling with impact. We review, discuss and give input on action plans.

BUILDING POWERFUL COMPANIES FIT FOR THE 21ST CENTURY : : Melbourne 61-3-9878 0266 : : Sri Lanka 94-11-268 8531